Lately, we've had a lot of trouble with managers breaking the rules and using multiple accounts to cheat. Before, the SMFA helped us and banned the accounts. But now, every time an account is reported there is the same generic message
"Thank you for bringing this matter to our attention. We have now investigated and taken action against these accounts."
But nothing happens. They aren't removed like they used be, they're allowed to stay and continue to cheat with no consequences.
You've got managers threatening to add 20 alt accounts into the world, you've got managers using alts