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Top 5 Questions


Guest SM Dev (Ste)
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Guest SM Dev (Ste)

Top 5 Questions

1) How do I change my password?

On the My Home page there is an option called 'Edit Password/Email'. Clicking that will take you to a page where you can change your password as well as other details about yourself.

2) SMFA keeps blocking your deals?

The SoccerManager.com Football Association (SMFA) is designed to stop deals between multiple accounts and does this very effectively using our sophisticated cheat prevention system (CPS). If you are cheating in this way we will know about it and you will be banned from doing deals between these two accounts. The SMFA also stops deals that are unusual and dubious. The vast majority of deals never reach the SMFA. Gold Membership does not affect the SMFA's decision.

If managers have checked all of the above from the perspective of their own club, the oppositions, and from SM's, and they still see no reason for their transfer being declined then ask senior members of the forum for their advice. SoccerManager.com will NOT read or reply to any support emails regarding deals being stopped by the SMFA.

Chairman keeps blocking your deals?

The chairman makes their transfer decisions based on a number of factors which are designed to look after the best interests of both clubs involved. The chairman acts as a level playing field to keep the game fair and balanced. The vast majority of deals are approved by the chairman. Gold Membership does not affect the chairman's decision.

The chairman bases his decision on a number of factors which are listed below.

* Age of player (too young or too old is not good business)

* Value of player (too much or too little offered is not good business)

* Players Rating to the average squad rating of both the selling and buying clubs(selling a star player for less than value or poor player for more than his value)

* Size of transfer budget (spending all budget on one average player is not good business)

* Your managers reputation level (less than 40 is a potential unsporting manager, 40 is a new player and a potential higher risk)

* Manager's length of service (brand new manager blowing their transfer budget or selling their stars is suspicious and unrealistic)

* Both manager's past transfers (Multiple dealings between two seemingly unrelated clubs)

Transfer Deal Tips

After playing the game for a while you should be able to decide what is an acceptable deal and what is not. A good tip is to look back on the previous transfers to see what deals are acceptable. This can be found in the Transfers section. Buying a player who is worth £6m for 3 times his value, £18m is not acceptable neither is trying to buy him for less than or just over his valuation, as the selling clubs chairman will want to sell him for more than he's worth. However buying a player who is worth £10m for three times his value, £30m is an acceptable deal.

If managers have checked all of the above from the perspective of their own club, the oppositions, and from SM's, and they still see no reason for their transfer being declined then and ask asenior members on the forum for their advice. SoccerManager.com will NOT read or reply to any support emails regarding deals being stopped by the chairman.

Facts

FACT: 90% of transfers go through first time without any problems.

3) How does the player rating system work?

Player Ratings

Each player is allocated one rating reflecting his real-life ability. This rating is based between 60 and 99 (with 99 being the highest rated). Our team of researchers have allocated each individual player on the database with a rating based on their current real-life ability.

Rating Description (guideline)

Less than 65 Non-League Class

65-75 Third Div Class

75-80 Second Div Class

80-85 First Div Class

85-90 Premiership Class

90-95 International Class

95+ World Class

Rating Changes

A Players rating can change during the course of a real-life season depending on how the player is performing in real-life. These changes can be seen in the 'Ratings Changes' page. Each week our team of researchers will asses players performance from a collection of leagues (based on their performance over a significant period of time) to decide whether they warrant an increase or decrease in rating. Factors that can contribute to a down-rating could include long term injury (1/2 Season +), lack of goals, lack of games or consistent poor performances. Factors that can contribute to an up-rating could include clean sheets, goal record, consistent high level performances or assists. How a player performs within the game is not used in the decision on how his rating is changed, it is purely on his performance in the real world.

4) How do I get to manage a 'big' club?

SoccerManager.com creates setups everyday which include many 'big' clubs. These setups are available to all users on a first come first served basis. Alternatively users can create their own setups and having first pick of the clubs that they have in that setup. Users can create their own setups by becoming Gold members available in the 'SM Shop', Gold Members also receive many other great benefits.

5) How do I report cheating?

The best way to report any cheating or suspicious activity, particularly involving transfers is to email support@soccermanager.com including information such as setup, clubs involved and players involved. The support team will then investigate and take the appropriate action which may include deal reversing and even punishing or banning users.

Please also refer to http://forum.soccermanager.com/showthread.php?t=7952

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